Digitalisation of processes
In line with the Government Programme, the digitalisation projects promote the user-based approach and public sector productivity and streamline the services.
Projects to be implemented
Launched in 2015
– National Income Register
- Information about all wages and salaries is submitted to the National Income Register every month, which makes applying for and paying of benefits clearly easier.
Launched in 2016
– Licensing and supervision (Ministry of Employment and the Economy)
- The licences of two customer groups (industrial enterprises and event organisers) and the issuing authorities will be brought together so that the development work can be based on the customer's needs.
- The work will continue in the spring with new subject areas.
– Chemicals control (Ministry of Employment and the Economy)
- A joint chemicals database will be set up for enterprises and the authorities. It can be used by all authorities for information requests and by enterprises for updating information. The enterprises' need of reporting will decrease, supervision will become more efficient and the quality of official information will increase.
– Self-care and digital value services (Ministry of Social Affairs and Health/city of Espoo)
- A service for customers in which they could draw up their own welfare plan and assess the need for care will be created. The service could be used by all municipalities and hospital districts.
- The self-care and digital value services project supports the aims of the healthcare and social welfare reform.
– Housing share register (Ministry of Agriculture and Forestry)
- Housing company shares will be transferred into electronic form in the same way as has been done with other shares since 1992.
- This will result in significant savings in real-estate business.
– Software robotics in the service centre for financial and HR management (Ministry of Finance)
- Software robotics can significantly decrease the amount of routine work in financial and HR management. The Finnish Government Shared Services Centre for Finance and HR seeks to lead the way in this sector.
– One-stop-shop service model (Ministry of Finance)
- Digitalisation and improvement of services call for better opportunities to utilise the existing data.
In further preparation
Preparations for the digitalisation of new processes continue (situation 02/2016).
– Use of spatial data in services and supervision (Ministry of Agriculture and Forestry)
– Development of automated financial management processes and reporting systems (Ministry of Finance and Ministry of Employment and the Economy)
– Development of central government procurement activities (Ministry of Finance/State Treasury/Hansel, the government's central purchasing body).
– Expanding the use of electronic signature (Ministry of Finance)
– "A digital factory" to support experimentation (Ministry of Education and Culture)
– Development of information management regarding the built environment (Ministry of Finance and Ministry of the Environment)
– A State Treasury report to the Ministry of Finance on digitalisation and the productivity potential of the agencies