Life-event-based digitalisation
The Ministry of Finance promotes digital services centred on life events in public administration and in society in general. Digital services centred on life events aim to provide public services more comprehensively and in a way that takes the differing needs of people and businesses into account.
A life event is a change in a person’s life that requires the person to use the services of more than one public authority. A business event is a corresponding event that takes place in the activities of a legal person such as a business or association. These kinds of events could relate to studies, starting a business, having a child or the death of a family member.
Digitalising and automating service packages makes it easier to use services in different situations in life and builds seamless service paths. It also ensures good governance as society digitalises and makes services more cost effective, compatible and effective.
The development of digital services centred on life events is one of the objectives of the Government Programme of Prime Minister Petteri Orpo’s Government and Finland’s Digital Compass. To achieve this objective, the Ministry of Finance has launched a programme to promote life-event-based digitalisation.
The Ministry of Finance has launched a programme to ease the management of the affairs of a deceased relative. The objective of the programme is to ensure that it is easy to manage the affairs of a deceased relative by digitalising the necessary documents and increasing the use of automation. This will make official processes more efficient.
Contact information
Nico Käräjäoja, Program Manager, Ministry of Finance, tel. +358 295 530 516, [email protected]