Openess, trust and ethics

Openness of administration

The Ministry of Finance promotes open government together with other actors such as agencies and municipalities, because everyone has the right to receive information and participate in the activities and development of our society. The open government work is carried out under the Open Government project based on a national action plan.

Open Government picture. Open government work areas include:

  • Access to information: Access to information principle mean the right to obtain information about the activity of authorities.
  • Easy to understand: Government texts, services and reforms are clear and understandable.
  • Trust: Trust is a central goal for open government. Its is also an area where the aim is to increase the knowledge base on how trust can be strengthened and assessed.
  • Communication: Communication is two-directional and a key part of all work in the areas of open government.
  • Participation: All those interested have a possibility to participate in the preparatory work and development. Government is responsive to new ideas, requirements and needs.
  • Open procedures: Government develops its procedures into more open in all of its areas.
  • Government as enabler: Government supports civil society's possibilities and tears down barriers to its activities.
  • Open data: Data can be used in open and machine-readable format. -pages

OECD Open government work

Ministry of Justice's Fundamental Rights and Democracy page

Act on the Openness of Government Activities

Contact details

Katju Holkeri
Senior Ministerial Adviser
tel. +358 2955 30087
[email protected]


The content can be found on the page Values and civil service ethics.


Trust is an important theme in governance policy. Trust capital is an important asset in the implementation of changes. Changes can be implemented only if the administration trusts the citizens, the citizens trust the administration, and the public administration actors trust each other, businesses and third-sector actors. Building trust is possible by opening up administration: areas to be developed are understandable structures and processes, customer-oriented services, clear administrative language, citizens’ participation and open data.

Finland has commissioned a confidence assessment from the OECD. It will be completed in spring 2021. The purpose of the assessment is to:

  • expand and strengthen the knowledge base of confidence in administrative institutions in Finland and provide international comparative data
  • explore citizens' trust in administration
  • provide an analysis of which issues strengthen or weaken confidence in administrative institutions in Finland. In this way, it will be possible to formulate a strategy to determine where we should invest and in what measures to achieve the desired effects of the work to build trust.

Through the use of a citizens’ panel, the OECD in winter 2020 is examining citizens’ views and proposals on the subject of protecting freedom of expression in Finland. The panel is part of a broader assessment on how Finland can strengthen the enabling environment for civil society, and on people’s opportunities for participation in public governance in Finland. The deliberative citizens’ panel, commissioned by the Ministry of Finance and the Ministry of Justice, is being run by Åbo Akademi University’s Social Science Research Institute (Samforsk).

Contact details

Katju Holkeri
Senior Ministerial Adviser
tel. +358 2955 30087
[email protected]