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Public services Government at all levels provides public services to customers through a variety of channels. A customer-oriented and consistent multichannel customer service is the goal of the Ministry of Finance, which is bringing together and d...https://vm.fi/en/public-services
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Frequently asked questions about the renewal of the services and premises network What is a service network? In the reform of the central government’s service and premises network, service network means all the service points that exist for in-per...https://vm.fi/en/frequently-asked-questions-about-the-renewal-of-the-services-and-premises-network
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16.4.2026 | It will soon be possible to receive mail from public authorities using commercially available digital mailbox services. The plan is for this option to be available in the autumn of 2026.https://vm.fi/en/-/reading-digital-mail-from-public-authorities-will-be-more-flexible-in-future
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11.3.2026 | On 11 March, Parliament passed a bill for legislative amendments that will cause public authorities to primarily send digital messages to people who are already using digital services provided by the authorities. Paper mail will remain an option. This change is scheduled to enter into force on 14 April once the amendments have been adopted.https://vm.fi/en/-/public-authorities-to-begin-primarily-sending-digital-mail-to-users-of-digital-services-in-april
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29.1.2026 | The Ministry of Finance and the Finnish Transport and Communications Agency are developing joint assessment criteria for cloud services and are now requesting comments on the draft instructions. The first stage of development will focus on the security of using cloud services.https://vm.fi/en/-/security-criteria-for-cloud-services-to-be-updated-with-launch-of-new-national-criteria-library
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Revised eIDAS Regulation and European Digital Identity Wallets In the spring of 2024, the European Parliament and the Council adopted the revised eIDAS Regulation, which regulates cross-border electronic identification and trust services for elect...https://vm.fi/en/european-digital-identity-wallet
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Renewal of central government’s service and premises network in 2020s The central government’s in-person services will be brought together into joint customer service points, called Suomi-piste service points, and government agencies and public bo...https://vm.fi/en/renewal-of-central-government-s-service-and-premises-network-in-2020s
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Priority of digital communications by public authorities The Programme of Prime Minister Petteri Orpo's Government states that Finland will gradually shift to making digital services the primary channel for accessing the services of public authori...https://vm.fi/en/priority-of-digital-communications-by-public-authorities
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Easing the management of the affairs of a deceased relative The programme to ease the management of the affairs of a deceased relative is promoting the digitalisation and automation of services related to the death of a relative. The goal is to ma...https://vm.fi/en/easing-the-management-of-the-affairs-of-a-deceased-relative
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Piloting European Digital Identity Wallet The EU is developing common legislation for European Digital Identity Wallet , and Finland is actively participating in this work. The underlying goal of European Digital Identity Wallet is to develop secu...https://vm.fi/en/piloting-european-digital-identity-wallet
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The memorandum prepared in the programme's legislative drafting group was circulated for comments on the Lausuntopalvelu.fi website at the turn of 2025–2026. According to the preliminary schedule, the government proposal will be submitted to Parliament in the late spring of 2026.https://vm.fi/en/project?tunnus=VM046:00/2024
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Questions and answers about the European wallet application The legislation and technical specifications for European wallet applications are not yet complete and may change as work continues. This could affect some of the answers in this FAQ. Do ...https://vm.fi/en/questions-and-answers-about-the-european-wallet-application
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fi sv en International cooperation on digitalisation and ICT The Public Sector ICT Department of the Ministry of Finance takes actively part in the work of international organisations, exerts its influence on their programmes and makes use of them...https://vm.fi/en/international-cooperation-on-digitalisation-and-ict
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fi sv en Information policy and steering Finland is a society strongly based on information and its utilisation. Data systems and the information they contain are integral to the operation of the administration, and the administrative services hav...https://vm.fi/en/data-policy-and-steering
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fi sv en Digitalisation Finnish society is currently undergoing a transition that includes big structural reforms. One framework for the changes is provided by digitalisation. It challenges us to question the existing methods and practices and to ...https://vm.fi/en/digitalisation
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Support for the senior management in central government The support function for senior management in central government is located in the Public Governance Department of the Ministry of Finance. Its task is to prepare management development polic...https://vm.fi/en/support-for-the-senior-management-in-central-government
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The Sustainable Growth Programme for Finland strongly supports digitalisation and the data economy in public and private service provision, enabling improved productivity and cost-effectiveness.https://vm.fi/en/digitalisation-rrf
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Frequently asked questions about life-event-based digitalisation This page provides answers to the most frequently asked questions about the programme to promote life-event-based digitalisation. What are life events and business events? A life eve...https://vm.fi/en/questions-and-answers-regarding-life-event-based-digitalisation
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EU digital statutes lay the ground rules for operating in the digital age The EU is currently preparing and has already issued a number of digital and data statutes. The aim of these statutes is to make the digital operating environment as functio...https://vm.fi/en/digital-statutes-in-the-eu
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Recruitment Many new and interesting jobs constantly become available in central government. Each central government agency manages its own recruitments based on its personnel plan. However, top management and senior public officials at the minist...https://vm.fi/en/recruitment