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Hakusi sanalla 'customer orientation' tuotti 56 tulosta
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  1. The Programme will raise the employment rate and skill levels, enabling sustainable growth to gather pace. Funding will be directed at e.g. employment services, study opportunities, research, development and innovation activities, and sectors particularly affected by the COVID-19 pandemic.
    https://vm.fi/en/employment-and-skills
  2. Shared values and principles for public service leadership The solid value base of public service leadership helps secure sustainable societal development. Mutual trust and a shared understanding of the key values and principles of public service ...
    https://vm.fi/en/shared-values-and-principles-for-public-service-leadership
  3. Coordinating services and premises The process of implementing significant reforms in central government administration in Finland began in 2021. These changes form part of the Strategy for Public Governance Renewal published in December 2020. The...
    https://vm.fi/en/coordinating-services-and-premises
  4. Governance Policy The central goal of administrative policy is to ensure that public administration can function. Openess, trust and ethics » The Ministry of Finance promotes open government because everyone has the right to receive information an...
    https://vm.fi/en/governance-policy
  5. Public services Government at all levels provides public services to customers through a variety of channels. A customer-oriented and consistent multichannel customer service is the goal of the Ministry of Finance, which is bringing together and d...
    https://vm.fi/en/public-services
  6. Priority of digital communications by public authorities The Programme of Prime Minister Petteri Orpo's Government states that Finland will gradually shift to making digital services the primary channel for accessing the services of public authori...
    https://vm.fi/en/priority-of-digital-communications-by-public-authorities
  7. State-owned companies and unincorporated State enterprises Companies Hansel Ltd Hansel Ltd is a central purchasing body for central and local government. Its mission is to improve productivity in public administration and lead the way in efficient...
    https://vm.fi/en/state-owned-companies-and-unincorporated-state-enterprises
  8. Cooperation between municipalities and wellbeing services counties Wellbeing services counties and municipalities share residents and need to cooperate in many ways to provide services to residents. They also have common duties, such as promotion ...
    https://vm.fi/en/cooperation-between-municipalities-and-wellbeing-services-counties
  9. Renewal of central government’s service and premises network in 2020s The central government’s in-person services will be brought together into joint customer service points, called Suomi-piste service points, and government agencies and public bo...
    https://vm.fi/en/renewal-of-central-government-s-service-and-premises-network-in-2020s
  10. Support for the senior management in central government The support function for senior management in central government is located in the Public Governance Department of the Ministry of Finance. Its task is to prepare management development polic...
    https://vm.fi/en/support-for-the-senior-management-in-central-government
  11. Frequently asked questions about the renewal of the services and premises network What is a service network? In the reform of the central government’s service and premises network, service network means all the service points that exist for in-per...
    https://vm.fi/en/frequently-asked-questions-about-the-renewal-of-the-services-and-premises-network
  12. 30.4.2026 | 1 Liite 1. Maakohtaisten suositusten toimeenpano (CeSaR) Finland's contribution to the Country-specific recommendations (CSR) assessment1 Semester Cycle 2026 CSR.2025.1 CSR 1 Subpart 1: Reinforce overall defence and security spending and readiness...
    https://vm.fi/documents/10623/0/Liite%201_CeSaR_27.4.2026%20(1).pdf/6759e135-ae7b-3b43-4e2b-506a285dfd05?t=1777526166181
  13. EUROPEAN COMMISSION Brussels, XXX […](2025) XXX draft ANNEX SENSITIVE* UNTIL ADOPTION ANNEX to the Proposal for a COUNCIL IMPLEMENTING DECISION amending Implementing Decision (EU) (ST 12524/21 INIT; ST 12524/21 ADD 1) of 29 October 2021 on the app...
    https://vm.fi/delegate/file/206053
  14. 23.5.2024 | Guidelines for Corporate Services Policy 2024–2027 BACKGROUND MEMORANDUM Introduction_ ____________________________________________________________________________ 3 Providers of shared government services__________________________________________...
    https://vm.fi/documents/10623/2288810/Konsernipolitiikkalinjaukset+2024-2027+Taustamuistio_EN.pdf/fe5beb89-3e45-6920-7333-a40c71aa0001?t=1716450951655
  15. EUROPEAN COMMISSION Brussels, XXX […](2025) XXX draft ANNEX SENSITIVE* UNTIL ADOPTION ANNEX to the Proposal for a COUNCIL IMPLEMENTING DECISION amending Implementing Decision (EU) (ST 12524/21 INIT; ST 12524/21 ADD 1) of 29 October 2021 on the app...
    https://vm.fi/delegate/file/206052
  16. 18.1.2024 | PROCUREFINLAND Best practices for the strategic management of public procurement 22 steps to success Contents This report was produced as part of the joint Procurement Finland action plan of the Ministry of Finance and the Association of Finnish L...
    https://vm.fi/documents/10623/15348578/Best_practises_for_the_strategic_management_of_public_procurement.pdf/effa2da5-d2d7-7916-1b54-d134b53de4ce?t=1705576525504
  17. 18.1.2024 | PROCUREFINLAND Best practices for the strategic management of public procurement 22 steps to success Contents This report was produced as part of the joint Procurement Finland action plan of the Ministry of Finance and the Association of Finnish L...
    https://vm.fi/documents/10623/15348578/Best_practises_for_the_strategic_management_of_public_procurement.pdf/effa2da5-d2d7-7916-1b54-d134b53de4ce/Best_practises_for_the_strategic_management_of_public_procurement.pdf?t=1705576525504
  18. 28.2.2022 | The Ministry of Finance has published common policies and recommendations for the development of application programming interfaces (APIs) in the public sector. The API principles are organised into three levels: strategic, tactical and operative.
    https://vm.fi/en/-/common-policies-for-public-sector-api-development
  19. 8.12.2022 | The outlook review by officials at the Ministry of Finance highlights measures to improve conditions for prosperity, return general government finances to a sustainable footing, reform public administration and services, and implement the green transition effectively. Corrective action must be taken quickly.
    https://vm.fi/en/-/general-government-finances-must-be-strengthened-by-at-least-nine-billion-euros-over-the-next-two-parliamentary-terms-in-order-to-safeguard-the-prosperity-of-future-generations
  20. 2.3.2022 | 1 (10) Ministry of Finance Snellmaninkatu 1 A, Helsinki Tel. +358 295 16001 (switchboard) www.financeministry.fi PO Box 28, FI-00023 Government, FINLAND [email protected] Business ID 0245439-9 Government Resolution on the Government Pre...
    https://vm.fi/documents/10623/2608187/Valtioneuvoston+periaatep%C3%A4%C3%A4t%C3%B6s+valtion+toimitilastrategiaksi_en.pdf/cc77bc5f-9414-5418-a0fd-fc79934a0f3e?t=1646204326598